Photoshop can do amazing things with images. It can also make you want to pull your hair out in frustration. Photoshop constantly crashing while you work is one such frustrating problem. Why does it crash? What can you do to fix it? Your computer may not have enough memory, or it may not have enough space to run Photoshop, causing it to crash. Or the graphics driver may need more time to process. Don’t know what that means? Don’t worry! Come with us as we explore some of the possible reasons why your Photoshop keeps crashing. More importantly, we’ll also explore how to fix it even if you’re not a techy person. Click to learn more…

Tip for Windows Users

This tip is more of a hack than a traditional fix, but it is effective for many Windows users. It has to do with the communication between Windows 10 and your graphics card. Windows will only wait so long for a response from your graphics card before resetting it. There is a setting in the operating system called Timeout Detection Recovery that controls how long Windows will wait. The default setting is only 2 seconds, but if you go and change it to 8 seconds, you may find your problems with Photoshop crashing are solved. How do you do it? Don’t worry, it doesn’t take high-tech computer skills to do it. Simply open the Run command from the Start menu and type in ‘regedit’. This will open up the registry editor window. Go to HKEY_LOCAL_MACHINE, go to SYSTEM, go to CurrentControlSet, go to Control, and go to GraphicsDrivers. Select DWORD (32-bit Windows) or QWORD (64-bit Windows). Name it TdrDelay and hit enter. Now double-click to select TdrDelay and put 8 in the Value data. Select OK, close out the Registry Editor, and restart your computer.

Update Your System

Still having problems? Before you begin troubleshooting your Photoshop crashing problem — update everything. Make sure your operating system is up to date and the most current drivers are installed for all your drivers and devices. Running the latest version of Photoshop can also help. If you find that any of this stuff was outdated, check Photoshop again. You may find that your problem has been fixed. If not, let’s keep going.

Check the Efficiency

At the bottom of the image window, there is a pop-up window. Click on it and select Efficiency. This will show you the efficiency at which the computer is running. Anything less than 100% means the computer is using a Scratch Disk to operate. Confused about what that means? We’ll explain the Scratch Disk in a moment. For now, just know that a computer running at less than 90% or 95% efficiency will benefit from the two fixes we’re about to discuss.

Problem: Not Enough RAM

Photoshop is a heavy program and your computer needs to be capable of handling it. Adobe officially states that Photoshop only needs 2 GB of RAM. That being said, they recommend 8GB of RAM for optimal performance. The way you use Photoshop also matters. If you tend to work on large files you’ll find that performance lags even with 8 GB. Of course, Photoshop isn’t the only program that may be using RAM on your computer at any given time. If you turn on music on your computer, have other applications running, or the computer is running any background tasks, your computer will be using RAM for those activities. While RAM isn’t the only factor that affects the speed of your computer, it’s been our experience that less RAM means more waiting around and…ding, ding, ding! More crashes. Honestly, if you want to get good performance from Photoshop you’ll want at least 16GB. And if you use Photoshop extensively or typically work on very large files, do yourself a favor and get at least 32 GB.

Fix: Get More RAM

It’s easy to upgrade the RAM on most desktops and some laptops. You can simply open it up, pop out the old RAM sticks and put in new ones. RAM sticks are easy to find and inexpensive. Before you buy them, make sure that your computer is upgradeable. You’ll need to be able to open it up and the computer needs to be able to handle more RAM. We recommend buying whatever the max is for your system. Why say no to more RAM, right? Check out this handy guide from NCIX Tech Tips to learn how to determine what you need:

Problem: Not Enough Space

If your computer is lacking in enough RAM to run Photoshop, it will try to compensate by using a Scratch Disk. Simply put, this is any space available on your drives. Generally speaking, Photoshop needs contiguous hard drive space that equals about 5 times the size of the file you’re working on to run efficiently. That means if you’re working on a 50 MB file, the program actually needs 250 MB of available disk space.

Fix: Ways to Make Space

If your computer is cluttered, try deleting files you don’t need to free up space. You can also store older files that you don’t use often in the cloud or on an external hard drive. Alternatively, you can connect an external hard drive when you want to use Photoshop to provide additional space. USB and DVD drives aren’t fast enough for this task. Make sure you’re using either a 4 or 6 pin firewire drive. You can also upgrade the internal hard drive itself if you feel you need more space in general on your computer.

Make Photoshop Lighter and/or More Efficient

What if your RAM is already maxed out? What if upgrading your hard disk isn’t possible and adding an external hard drive is inconvenient? There are a few tricks you can use to reduce the amount of computing power that Photoshop needs to work. Let’s look at them here.

Preference Settings

In the preferences menu, you can see how much memory Photoshop is allowed to use on your computer. Go to Edit, then to Preferences, and choose Performance. The window that opens up will show you the memory usage as well as the history and cache settings. First, in the Memory Usage section, check the available RAM and see how much Photoshop is allowed to use. Try setting the slider bar to 70% to allow Photoshop to use more RAM. You might wonder if you can set it to 100% for the best performance, but remember the rest of your computer needs memory to work as well. Now go down to History & Cache. On the right, you’ll see History States and Cache Levels. By reducing the number for History States, you can reduce Photoshop’s memory needs. Cache Levels has to do with screen redraw and histogram speed. What you do with this number will depend on how you use Photoshop. Do you typically work with only a few layers and large files? Increase this number. Conversely, if you work on smaller files with a ton of layers, reduce it.

Plugins

The wrong plugins could be slowing down Photoshop and causing it to crash. For example, say you updated to the new 64-bit version of Photoshop and now it’s crashing all the time. Check your plugins. You may have plugins still installed that were designed for the 32-bit version. The incompatibility between these can cause those frustrating crashes.

Purge

Purging the memory can also help free up additional space. As you’re working on images, Photoshop is storing information for the Undo, History, and Clipboard. While this is handy for undoing mistakes and looking back through your history of changes, it takes up extra memory. Go to the Edit menu, go to Purge, and then click All to free up some extra RAM for your project. Just be aware that now you won’t be able to access the ‘Undo’ command or previous versions of your project. You can also choose Purge and select only some items to purge.

Fully Reboot Your Computer

After you make these changes, you should restart your computer. Photoshop may run okay and not crash. However, you may notice that the system is still running a bit sluggish and slow. To fix this, try shutting your computer down completely and restarting. Often, this is enough to fix the problem.

Create Images Without Interruptions

We hope this article has helped you figure out why your Photoshop keeps crashing and that following these tips has fixed your problem. There’s nothing more frustrating than being right in the thick of editing an amazing image and having Photoshop crash on you. If you’re still having trouble, it may be time to consider purchasing a new system, particularly if you see in the memory usage section of Photoshop that there just isn’t enough available RAM. These tips will help speed things up, but don’t expect miracles out of a system that only has 4 GB of RAM. If memory doesn’t seem to be the problem, maybe you should consider switching to a different photo editing software instead. Check out our comparison of Affinity Photo to Photoshop to find out if you should make the switch. Click this link to learn how to fix photoshop brush lag. Gorodenkoff/Shutterstock Adobe Photoshop is a big, resource-heavy app. Sometimes, it can slow to a crawl or, even worse, crash. If you’re having problems, there are some simple steps you can take to get it working again. Here’s what to do to fix Photoshop.

Restart Photoshop

“Turn it off and back on” is the most common tech support tip for a reason: it often works, and Photoshop is no exception. If you’re working with large files or photos, your computer has to store a lot of data in RAM. This includes every file and its history, plus whatever else Photoshop needs to keep things running. All of this can add up to quite a few megabytes. If you’ve had Photoshop open for a while, things can just get a bit caught up. The simplest fix is to just close and reopen the app. Restarting your computer might also work—especially if a lot of other apps are running in the background or you haven’t restarted in a while. Photoshop’s performance is impacted by whatever’s going on in the background. If a different app or system utility has crashed, it can affect how Photoshop runs, but restarting your computer will fix it.

Update Photoshop to the Latest Version

If Photoshop continues to run slow or crash after you restart it, things get a bit trickier. The first step for fixing recurring problems is to make sure you’re running the latest version of Photoshop. Open Photoshop and go to Help > Updates to open the Creative Cloud app. (If Photoshop won’t open, you can also open the Creative Cloud app directly.) Click “Updates” in the sidebar. Click the ellipsis at the top right, and then select “Check for Updates.” If any of your apps need to be updated, they’ll be listed here along with an “Update” button. You can either update individual apps or click “Update All” at the top right. Let the Creative Cloud do its thing, and then try Photoshop again. Keep in mind the Creative Cloud updater won’t automatically remove the old version from your system. Each year, the app changes (Photoshop CC 2019 was replaced by Photoshop CC 2020, for example), so make sure you open the newest version. Also, if you haven’t done so in a while, you might need to update your Windows PC or Mac. You might also want to consider updating your GPU’s graphics drivers.

Reset Photoshop’s Preferences

If Photoshop isn’t behaving as expected, it could be as simple as a misconfigured preference in some obscure dialog box. Rather than digging through every setting and testing every tool, you can just restore Photoshop to its default state. To do so, open Photoshop and press Alt+Control+Shift on a Windows PC or Option+Command+Shift on a Mac. When you’re asked if you want to “Delete the Adobe Photoshop Settings File,” click “Yes.” When Photoshop opens, it’ll be back to its like-new state.

Disable Third-Party Plugins

Third-party plugins are a common cause of crashes, especially if they haven’t been updated to work with the latest version of Photoshop. To check if one of these is causing your problems, open Photoshop and press Shift. When you’re asked if you want to “Skip Loading Optional and Third-Party Plugins,” click “Yes.” Use Photoshop and see if the problem still occurs. If it doesn’t, the issue was caused by one of the plugins you’ve installed. Update them all to the latest version. If that doesn’t work, uninstall plugins one by one until it fixes the issue.

Tweak Photoshop’s Performance Settings

To get the snappiest performance from Photoshop, you can increase the amount of system resources it has access to. This won’t fix any crashes, but it can speed up general work and some specific tools. On a PC, go to Edit>Preferences>Performance. On a Mac, go to Photoshop>Preferences>Performance. There are three sets of settings here:

• Memory Usage: Control the maximum amount of RAM Photoshop can use. If you’re on a low-end machine, increasing this will make Photoshop run faster. It will do so at the expense of other apps you have open, though.
• Graphics Processor Settings: Check the “Use Graphics Processor” option to enable Photoshop to use it, as well as the CPU. Under Advanced Settings, you can select one of three levels—“Basic,” “Normal,” or “Advanced”—which increase the workload put on the GPU. Start with “Advanced” and, if you have any issues, dial it back to “Normal or “Basic.” Similarly, you can check the “Use OpenCL” option if your graphics card supports it, although this will only speed up a few features, like the Blur Gallery.
• History and Cache: These determine how much information Photoshop stores in RAM. The three Optimize buttons take into account your system configuration. Select the one that’s most appropriate for the kind of work you do. You can also manually configure the “History State” (how many “Undos” you get), “Cache Levels,” and “Cache Tile Size.” Increasing the “Cache Levels” and using smaller cache tiles will speed up moving and zooming in a document, but it will take longer to open.

Afterward, you’ll need to restart Photoshop before your changes will take effect.

Problems with External Monitors

It takes a lot of computation for Photoshop to show the edits you’re making in real time. This is doubly true if you use a large external monitor with an underpowered computer. If everything lags when you’re connected to a large screen, disconnect it, and use your laptop screen instead. You can also adjust the resolution on the large display to a level your computer can handle.

Upgrade Your Computer

Photoshop is optimized to run on low-end machines, so the minimum system requirements are pretty basic: a 2 GHz Intel or AMD processor and 2 GB of RAM. As of 2020, the latest version runs perfectly on my mid-2012 MacBook Air. It’s unlikely any computer you’re using to view this site fails to meet these requirements, but you also need to have realistic performance expectations. For example, while my old MacBook Air can run and perform most Photoshop operations, it doesn’t do so quickly or without a lot of fan noise. If Photoshop is constantly slowing down while you do 3D modeling or work with multiple large dSLR photos, you might just be hitting the limits of what your machine can handle. Unfortunately, no amount of troubleshooting can fix that. READ NEXT

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Unable to open Photoshop? Photoshop crashes or freezes on launch? We’re here to help!

Fix common crash issues in 6 simple steps

1. Check for a Known issue in Photoshop.
2. Force quit and restart Photoshop or restart your computer.
3. Update Photoshop to the latest version
4. Reset Photoshop’s preferences
5. Troubleshoot GPU and graphics driver
6. Keep your macOS or Windows operating system up to date.

Other troubleshooting tips

Disable the GPU to quickly narrow down the issue

In some cases, having the latest driver may not cure all problems related to video adapters and drivers. The quickest and easiest way to determine if the problem is with your video adapter or driver is to disable the Use Graphics Processor preference.

• Go to Photoshop’s Preferences > Performance and uncheck Use Graphics Processor and restart Photoshop.
  For help with accessing preferences, see Adjust preferences in Photoshop.

For more information, see Troubleshoot Photoshop graphics (GPU) and graphics driver issues.

Identify a problematic plug-in

To quickly determine whether Photoshop is crashing due to a problematic optional or third-party plug-in, do the following:

1. Close Photoshop.
2. Hold down the Shift key and launch Photoshop. A dialog appears during the launch that reads Skip loading optional and third-party plug-ins.
3. Click Yes to skip loading optional and third-party plug-ins.
4. Launch Photoshop.

If Photoshop launches successfully, an installed optional or third-party plug-in is causing the problem. For more information, see Photoshop plug-ins troubleshooting. With Photoshop 23.3, the issue of Photoshop crashing on launch or while opening a video due to the presence of external plugins like Adobe Design to Print got fixed. As a workaround for the same issue in Photoshop 23.2 or prior versions, do any of the following:

• Uninstall Adobe Adobe Design to Print Plugin: Go to Creative Cloud app > Stock & Marketplace > Plugins and select Manage plugins. Choose Adobe Design to Print and uninstall the same.
• If at all you do not see the plugin, but installed it some time back, use the below steps for cleaning the remaining files:
  1. Close Adobe Photoshop, if running
  2. Delete Extension:
     • Go to /Library/Application Support/Adobe/CEP/extensions/ and delete ‘com.adobe.designtoPrint’ folder OR
     • Go to /Users/<username>/Library/Application Support/Adobe/CEP/extensions/ and delete ‘com.adobe.designtoPrint’ folder
  3. Delete Plug-in and Generator folder — Go to /Applications/Adobe Photoshop CC 2022/Plug-ins/ and delete the ‘Generator’ folder and AdobeDesigntoPrint.plugin
  4. Delete FBS folder — Go to /Users/<username>/Library/Application Support/Adobe/Adobe Design to Print and delete ‘FBS’ folder

If Photoshop still crashes, hold the Shift key on start-up, and click «Yes» to skip loading 3rd party plug-ins.

Reset the Photoshop font cache

A bad font or fonts can cause general performance issues, including crashes or hang when launching or using Photoshop. The Photoshop font cache contains the enumerated list of fonts and font features installed on the system that Photoshop can use. Deleting this font cache file will allow Photoshop to create a new one. macOS

1. Quit Photoshop and the Creative Cloud desktop app.
2. Navigate to: /Users/[user name]/Library/Application Support/Adobe/Adobe Photoshop.
3. Delete the CT Font Cache folder and empty the Trash.

Windows

1. Exit Photoshop and the Creative Cloud desktop app
2. Navigate to \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop <version>
3. Delete the CT Font Cache folder and empty the Recycle Bin

For more information, see Troubleshoot fonts.

Crash with anti-virus software installed

If you encounter a Photoshop crash with anti-virus software installed, disable or uninstall your anti-virus software or contact your anti-virus software maker (e.g. Avast antivirus).

Full disk access on macOS

Lack of correct permissions can cause crashes, slow performance, launch issues, and cross-app workflow issues with Photoshop on macOS. Watch this short video to learn how to provide full disk access to Photoshop on macOS.

Is Photoshop still crashing?

As a last resort, if you cannot resolve the problem, try reverting to a previous app version. For more information, see Install previous versions of your Creative Cloud apps.

Need more help?

If you need more help, share information about your crash issue and crash log to help Adobe resolve the issue for you. For details, see Submit a crash report. You can also participate in Adobe Photoshop Community to find answers to some common questions or issues or share your ideas. We’d love to hear from you!

Restart Photoshop

“Turn it off and back on” is the most common tech support tip for a reason: it often works, and Photoshop is no exception. If you’re working with large files or photos, your computer has to store a lot of data in RAM. This includes every file and its history, plus whatever else Photoshop needs to keep things running. All of this can add up to quite a few megabytes. If you’ve had Photoshop open for a while, things can just get a bit caught up. The simplest fix is to just close and reopen the app. Restarting your computer might also work especially if a lot of other apps are running in the background or you haven’t restarted in a while. Photoshop’s performance is impacted by whatever’s going on in the background. If a different app or system utility has crashed, it can affect how Photoshop runs, but restarting your computer will fix it.

Update Photoshop to the Latest Version

If Photoshop continues to run slow or crash after you restart it, things get a bit trickier. The first step for fixing recurring problems is to make sure you’re running the latest version of Photoshop. Open Photoshop and go to Help > Updates to open the Creative Cloud app. (If Photoshop won’t open, you can also open the Creative Cloud app directly.) Click “Updates” in the sidebar. Click the ellipsis at the top right, and then select “Check for Updates.” If any of your apps need to be updated, they’ll be listed here along with an “Update” button. You can either update individual apps or click “Update All” at the top right. Let the Creative Cloud do its thing, and then try Photoshop again. Keep in mind the Creative Cloud updater won’t automatically remove the old version from your system. Each year, the app changes (Photoshop CC 2019 was replaced by Photoshop CC 2020, for example), so make sure you open the newest version.

Reset Photoshop’s Preferences

If Photoshop isn’t behaving as expected, it could be as simple as a misconfigured preference in some obscure dialog box. Rather than digging through every setting and testing every tool, you can just restore Photoshop to its default state. To do so, open Photoshop and press Alt+Control+Shift on a Windows PC or Option+Command+Shift on a Mac. When you’re asked if you want to “Delete the Adobe Photoshop Settings File,” click “Yes.” When Photoshop opens, it’ll be back to its like-new state.

Disable Third-Party Plugins

Third-party plugins are a common cause of crashes, especially if they haven’t been updated to work with the latest version of Photoshop. To check if one of these is causing your problems, open Photoshop, and press Shift. When you’re asked if you want to “Skip Loading Optional and Third-Party Plugins,” click “Yes.” Use Photoshop and see if the problem still occurs. If it doesn’t, the issue was caused by one of the plugins you’ve installed. Update them all to the latest version. If that doesn’t work, uninstall plugins one by one until it fixes the issue.

Tweak Photoshop’s Performance Settings

To get the snappiest performance from Photoshop, you can increase the number of system resources it has access to. This won’t fix any crashes, but it can speed up general work and some specific tools. On a PC, go to Edit>Preferences>Performance. On a Mac, go to Photoshop>Preferences>Performance. There are three sets of settings here: Memory Usage: Control the maximum amount of RAM Photoshop can use. If you’re on a low-end machine, increasing this will make Photoshop run faster. It will do so at the expense of other apps you have open, though. Graphics Processor Settings: Check the “Use Graphics Processor” option to enable Photoshop to use it, as well as the CPU. Under Advanced Settings, you can select one of three levels “Basic,” “Normal,” or “Advanced” which increases the workload put on the GPU. Start with “Advanced” and, if you have any issues, dial it back to “Normal or “Basic.” Similarly, you can check the “Use OpenCL” option if your graphics card supports it, although this will only speed up a few features, like the Blur Gallery. History and Cache: These determine how much information Photoshop stores in RAM. The three Optimize buttons take into account your system configuration. Select the one that’s most appropriate for the kind of work you do. You can also manually configure the “History State” (how many “Undos” you get), “Cache Levels,” and “Cache Tile Size.” Increasing the “Cache Levels” and using smaller cache tiles will speed up moving and zooming in a document, but it will take longer to open. Afterward, you’ll need to restart Photoshop before your changes will take effect. This tutorial is about How to Fix ‘Adobe Photoshop CC Crashing’ issue. Recently I updated this tutorial and will try my best so that you understand this guide. I hope you guys like this blog, How to Fix ‘Adobe Photoshop CC Crashing’ issue. If your answer is yes after reading the article, please share this article with your friends and family to support us.

Check How to Fix ‘Adobe Photoshop CC Crashing’ issue

Photoshop can do amazing things with images. But it can also make you tear your hair out in frustration. If Photoshop keeps crashing while you’re working, that’s one of those frustrating problems. Why is it blocked? What can you do to fix the problem? Maybe your computer doesn’t have enough memory or enough disk space to run Photoshop, so it crashes. Or the graphics driver is taking longer to render. Don’t you know what that means? No need to worry! Join us as we explore some of the possible reasons why Photoshop fails. More importantly, we’ll also show you how to fix the problem, even if you’re not a technician. Click to learn more…. This tip is more of a hack than a traditional solution, but it is effective for many Windows users. It has to do with the communication between Windows 10 and your graphics card. Windows will only wait for a response from your video card before restarting it. There is a setting in the operating system called Recovery Timeout Detection that controls how long Windows waits. The default setting is only 2 seconds, but changing it to 8 seconds may solve your problems with Photoshop crashes.

• How to fix ‘Adobe Photoshop CC Crashing’ issue
  • Update your program
  • clean your computer
  • Preset file settings in Photoshop
  • Take a look at the scratch disk
  • use cleaning
  • File size limitation
  • Disable font preview

How to fix ‘Adobe Photoshop CC Crashing’ issue

Update your program

The first step is to update your operating system. Make sure you have the latest drivers for your programs and devices, and that you’re using the latest version of Photoshop. Many problems can be fixed with this step.

clean your computer

First, check your hard drive space. If you hit the disk space limits, your computer will slow down and become sluggish. Delete as many files as you can. If that’s not possible and you need the files on your hard drive, consider upgrading to a larger (and faster) hard drive, for example upgrading from a 5400 RPM hard drive to a 7200 RPM hard drive. Please note that you may need a fan to reduce heat, especially if you are using a laptop.

Preset file settings in Photoshop

Go to Edit: Presets: Performance. In the Memory Usage section, set the slider to 70% and try it out. If you get memory errors, lower the value. Theoretically, you should be able to use 100%, but you have to take into account other programs and the operating system. The next step is to configure the history and cache. Photoshop comes with a default setting of 20 gradients. Reducing this number will reduce the amount of memory required. Cache levels control screen redraw and histogram speed. If you are working with large files with few layers, you should increase the cache levels. If you are working with smaller images with many layers, lower the cache levels. This should improve Photoshop performance.

Check the efficiency indicator

To activate the Efficiency Indicator, go to the bottom of the Image window, click on the pop-up window and select “Efficiency”. As you can see, my computer is running at 100% efficiency right now. Anything less than that will tax your memory(s) and slow down your computer. If the efficiency is below 90-95%, go to step 3 to improve your system performance. If that doesn’t work, you need to add more memory if your computer supports it.

Take a look at the scratch disk

Having enough RAM for Photoshop is extremely important. If your computer doesn’t have enough memory, Photoshop uses a “scratch disk,” which is free space on available drives. When editing an image file, Photoshop uses five times the size of the image in contiguous disk space. In other words, a 100MB file requires 500MB of contiguous disk space. If this is not available, you will receive an error message. One way to fix this problem is to use an external hard drive. Make sure it’s a 4 or 6 pin Firewire drive though (avoid USB drives or DVD drives as they are too slow). Also, make sure that the external drive is not the same as the one you are currently using for virtual memory or working with large files.

Check your plugins

This can be the source of many problems, for example if you have plug-ins that were designed for the 32-bit version of Photoshop and you are now using a 64-bit version. This can cause Photoshop to conflict and crash. Here’s a resource for anyone using Photoshop CS6: http://helpx.adobe.com/photoshop/kb/troubleshooting-plug-ins-photoshop-cs6.html

use cleaning

When working with images, Photoshop saves data for undo, clipboard, and history. The downside of this is that it takes up a lot of memory. To free up RAM, go to Edit: Clean: All. You can also clear the video cache. Please note that cleaning will erase the history and you will not be able to undo the last changes. Also note that there is an undo option if you make a mistake.

File size limitation

Despite all these improvements, you can only load so many files before Photoshop becomes too slow. One way around this is to only work with the file sizes you need for your project. When you open the different files you need, go to Image: Image Size and reduce the size of the files.

Disable font preview

Turning off font preview will improve your system performance. To do this, choose Type: Font Preview Size: None.

Final remarks: How to Fix ‘Adobe Photoshop CC Crashing’ issue

I hope you understand this article, How to Fix ‘Adobe Photoshop CC Crashing’ issue. If your answer is no, you can ask anything via the contact forum section related to this article. And if your answer is yes, please share this article with your friends and family to give us your support.

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